Below are examples of KPs for internal and public use:

1. Advocacy Materials

Educates, persuades, and mobilizes the Department’s partners and stakeholders to support the Department’s policies, programs, projects, and activities that promote the welfare and development of our clients.

2. Learning Materials

Supports existing materials for LDI’s; used for the conduct of the latter with accompanying Facilitator’s Notes (e.g. modules, case studies, graphic stories, etc.).

Knowledge Products are documents and publications derived from expertise, research, and lessons learned that respond to different demands of users and may cover a wide range of purposes. [See AO 17, s.2011] KPs contain knowledge that is ready to be used and benefited from.

This definition is expanded to include other audio and/or visual materials in the Knowledge Product Development Process Guide. [See Memorandum from the Office of the Undersecretary for Protective Operations and Programs Group dated 5 October 2018]

Knowledge management is about creating an environment in which people’s experience and wisdom on Social Protection and Social Welfare programs delivery are valued; and where internal processes are structured to support social welfare policy makers, program managers and service providers in creating, sharing, and using knowledge. [See AO 17, s.2011]