"The CY 2020 Department of Social Welfare and Development (DSWD) Assessment Report aims to objectively assess the progress of the Department’s performance for 2020 and provide recommendations that require necessary actions from the DSWD management and concerned oversight agencies, in line with the performance indicators reflected in the DSWD Strategic Results Framework.
Due to the COVID-19 pandemic, the DSWD program implementation and service delivery, as well as its systems and processes were tested to respond to the needs of its clientele. The imposition of community quarantine resulted to great challenges in achieving the targets set in the strategic plan while also addressing the crisis and vulnerabilities brought about COVID-19 pandemic. However difficult, it did not deter all the delivery units (Office, Bureau, Services, and Field Offices) to still produce the goods and services required of them"