FAQs on Knowledge Management (KM)

List of questions and answers, or Frequently Asked Questions (FAQs) on Knowledge Management (KM).

FAQs

Knowledge Management (KM)

The performance of a CGS member is evaluated based on the feedback received from stakeholders who were provided with technical assistance. 
Send a letter of request to the CBS/U at the Field Office or to SWIDB at the Central Office to invite a CGS member as a resource person or subject matter expert.
KNOWLEDGE SHARING SESSIONS (KSS) refers to the general term covering all types of activities held within the agency where knowledge sharing takes place. These events include conferences, fora, seminars, meetings, or brown-bag sessions. There are two types of KSS within the DSWD: those that deal with big groups, and those that deal with small groups.  
Examples of big group KSS include: All variants of the Social Welfare and Development Forum (SWD Forum) per MC No. 11, s. 2008 Program review and evaluation workshops (to follow process and requirements as per Administrative  Order No. 9, series of 2019) Other fora-, conference-, or summit-type activities not covered by the SWD Forum guidelines excluding trainings and skills enhancement
Examples of small group KSS include: Meetings Brown bag sessions Lessons learned meetings or sessions (e.g. cliniquing) Case conferences Group mentoring/coaching sessions Other similar small-group activities not mentioned above
No. Social work books are physically present at the KEC where DSWD employees can borrow extra copies and external users can read . Only corporate knowledge materials of the Department are digitized and made available in the KM Portal.   

The DSWD KM Portal is a dynamic facility founded to promote the development and sharing of knowledge within the DSWD and its partners. The Portal has vast collection of DSWD Knowledge Products (KPs) and other learning resources on social welfare and social protection.